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Frequently Asked Questions
Come and find your most frequently asked questions.
General FAQs
Answers to some of the most common queries
When and where is Hi Japan 2025

The event will take place in-person in Tokyo Big Sight Exhibition Centre, Tokyo Japan between 15-17  October 2025

What are the opening hours for Hi Japan

15 October  2025: 10:00 - 17:00

16 October  2025: 10:00 - 17:00

16 October  2025: 10:00 - 17:00

What is the event about?

Hi Japan is Japan's premier food ingredients event. This annual exhibition unites the nation's leading food and beverage suppliers, buyers, R&D experts, and production specialists under one roof.

Hi Japan provides the ultimate platform for showcasing and sourcing F&B ingredients, technologies, and solutions designed for the Japanese market. Attendees have the opportunity to forge valuable connections with local and international industry leaders and innovators, while gaining a competitive edge through cutting-edge insights tailored to the Japanese F&B landscape.

Where is the venue and how do I get there?

Tokyo Big Sight has access not only from central Tokyo and all other regions of Japan, but from around the world as well. Tokyo Big Sight is close to major airports, only about 60 minutes from Narita International Airport and about 25 minutes from Haneda Airport (Tokyo International Airport) by airport bus.

Haneda Airport is located just 30 minutes away from the city center by train. The airport's growing number of international flights are making Tokyo even much more convenient.

Exhibitor FAQs
Answers to some of the most common queries
How many attendees are you expecting?

In 2025, we are expecting +38,000 attendees.

Can I upgrade my event package?

Yes, it is always possible to upgrade later and in addition can purchase several sponsorship items increasing ROI as well. Please speak with your account manager.

How do I register for the event?

Your main stand holder will need to register you directly via the Exhibitor Manual. Once they register you, you will receive an email with a link to your registration form, where you will need to complete some additional information. Once done you will be registered for the event.

How do I enquire to exhibit?

Please view our exhibitor stands page here.

What are the rules and regulations of the event?

  • Individuals below 18 years of age are not allowed inside the exhibition hall.
  • Students from relevant industries with valid institute ID will be allowed entry on the last day, starting at 2:00 pm.
  • The organisers reserve the right to allow admission.
  • The organisers reserve the right to check all attendees at all entrances for security reasons.
  • Entrances badges must be worn at all times during your stay inside the exhibition hall.
  • The badge is not valid for entry if it is torn or disfigured.
  • Cameras, bottles, cans or tins are not allowed inside the exhibition hall.
  • Food and beverages are not permitted to be taken inside the exhibition hall.
  • Photography & Videography without prior written permission from the organisers is strictly prohibited.
  • The organisers are not liable for any loss or theft of valuables and personal belongings.
  • The consumption of banned substances is strictly prohibited inside the exhibition hall.

Exhibitor warning - I have been approached by a company I don't recognise, what should I do?

Exhibitor Warning

Some Fi exhibitors have been fraudulently targeted by a company called Expo Guide.

EMERGENCY WARNING: DO NOT UNDER ANY CIRCUMSTANCES SIGN ANY FORMS FROM THESE COMPANIES.

Expo Guide / FairGuide.com / Construct Data Verlag / International Fairs Directory / Fairs & Business target companies through legitimate exhibition guides. Their current activities cover companies throughout Europe, the Americas and Asia.

Expo Guide claims to offer online listing services. They use a form which resembles an organiser's free catalogue listing service, inviting exhibitors to complete the form for an entry in an on-line directory. Unsuspecting exhibitors who sign and return the form are then contracted into a three-year, non-retractable agreement, which could cost you a significant amount of money, with no foreseeable benefits.

Included in their group is debt collection agency Gravis Inkasso Gmbh and Swiss debt collection agency Premium Recovery AG (a Construct Data subsidiary) which works in partnership with the various guides to intimidate exhibitors into paying.

These publications have no connection with us, or any of our events.

We strongly advise our exhibitors, and the entire exhibition community, to be most vigilant against this and similar organisations.

There are many so-called guides that mail deceptive contracts and then harass those who sign them in error for money.

However the sheer scale and systematic way in which these guides attack exhibitors is outrageous.

Please contact us directly if you have any questions.

Attendee FAQs
Answers to some of the most common queries
Do I have to pay to attend the event?

No, visitors can attend the event for free.

Is there an age restriction to attending Health ingredients Japan?

To ensure safety, anyone under the age of 16 is not permitted to attend Hi Japan.

Nursing mothers with babies are welcome at the event, and a private lactation room will be available on-site for your convenience. However, for safety purposes, we require a responsibility waiver to be completed upon check-in.

Where can I find information about visa application?

Check visa requirements

For visa information, please click here.

Are there catering facilities at the venue?

Yes, there are catering facilities available at the venue.

What are the rules and regulations of the event?

  • Individuals below 16 years of age are not permitted to attend Hi Japan.
  • Nursing mothers with babies are welcome but must complete a responsibility waiver upon check-in.
  • Entrance badges must be worn at all times during the event and are invalid if torn or disfigured.
  • Cameras, bottles, cans, or tins are not allowed inside the exhibition hall.
  • Food and beverages are not permitted inside the exhibition hall.
  • Photography and videography without prior written permission from the organizers are strictly prohibited.
  • The organizers reserve the right to allow admission and conduct security checks at all entrances.
  • The organizers are not liable for any loss or theft of valuables or personal belongings.
  • The consumption of banned substances is strictly prohibited inside the exhibition hall.