Exhibitor FAQ

General

Where/How can I order my contractor passes?

In your exhibitor manual in the “order form section”. 
Please note that access for contractors is allowed during build-up and break-down only. Please inform your contractor about our Health & Safety regulations (including wearing of high visibility vests and safety shoes).

Where can I order floral, catering, electricity or other items for my stand?

You can order all services via your exhibitor manual in the order form section.

Where can I order Exhibitor Stand Staff Badges?

In your exhibitor manual in the order form section. 
Exhibitor badges are available in limited amount and dependant on your stand size. Additional stand staff can be registered for exhibiting visitor badges.
Exhibitors can access the show floor with their exhibitor badges at 8am on all days incl. build-up, show days and break-down. 
Exhibiting visitor badges only have access during the show days from 8am.

How can I book my stand for the next edition?

The rebooking for the 2020 as well as 2021 edition will start in September.
The exhibitors are contacted from our sales colleagues based on a priority point system. Please find full details on this process here.

Do you have private meeting rooms that we can book?

Yes. You can reserve your meeting room here.
In order to arrange meetings with attendees relevant for you at your booth or our dedicated meeting area onsite, please use the Business Matchmaking tool.

Operational

Who do I contact for Shell Scheme inquiries?

Full details on your Shell Scheme package can be found in your exhibitor manual in "Shell Scheme" section.
If you have questions about your stand package booked please refer to our Customer Service Team: [email protected]

Who can I contact for operational questions?

Please contact our Customer Service Team:
Email: [email protected]
Hotline: +31 (0)20 708 1637

Where do I access Exhibitor Manual?

You can access your exhibitor manual here.

If you don’t have your login details please contact [email protected]

Where can I find the technical floor plans?
  • Food Ingredients Europe 2019 - Technical Floor plan - Hall 6: Click here
  • Food Ingredients Europe 2019 - Technical Floor plan - Hall 7: Click here

You can find all floorplans also updated in the exhibitor manual.

What are the maximum and minimum building heights?
  • Minimum 2.5m
  • Maximum 5m
What are the build-up and breakdown times?

Please find full details in the exhibitor manual.

BUILD-UP

Friday 29 November  08.00 hrs - 22.00 hrs  Space only

Saturday 30 November  08.00 hrs - 22.00 hrs  Space only

Sunday 1 December  08.00 hrs - 22.00 hrs  Space only*

Monday 2 December  08.00 hrs - 17.00 hrs  Space only & Shell schemes

On the last build-up day at 17.00 hrs all stands must be completed to enable a technical inspection to be carried out, and all excess products & packaging materials must be removed from the gangways to allow the laying of the carpet. Failure to do so will result in the removal of the relevant exhibits.

Our official contractors cease work at 18.00hrs on Monday 2nd December – it is therefore essential that all exhibitors arrive on-site before this time to inspect their stands and to ensure that all orders have been actioned.
 


BREAKDOWN

Thursday 5 December  17.30 hrs - 22:00 hrs  Space only & shell schemes*

Friday 6 December  08:00 hrs - 17:00 hrs  Space only

*No exhibits are to be removed before the exhibition closes on Thursday afternoon (16.30 hrs).

For reasons of security, all exhibitors are advised to remove all portable and valuable items on Thursday afternoon when the show closes and not to leave their stand unattended until all items are cleared.

Entry to the halls outside these hours will only be permitted after confirmation via the Organisers Office.

No exhibits or equipment may be removed from the hall during opening hours without written authorisation from the Organisers.

Although security staff will be on duty, the Organisers cannot accept responsibility for any loss or damages befalling an exhibitor from any cause whatsoever. All goods are left at the exhibition at the exhibitor's own risk.

I need to arrange some freight for the show, who is the recommended freight company?

DB Schenker
Euan Bennet
Tel: +44 (0) 1268 632219
E-mail: [email protected]

I am building my own stand, when do I need to submit my drawings and to whom?

Deadlines
Drawings of your stand in either .pdf or .dwg format must be submitted by:

Non-complex/ Single storey stands:  25th October 2019
Complex/ Double-storey stands:  25th October 2019

 

Who do we submit them to?

Digitally:
Please submit your stand plan to: [email protected] 


IMPORTANT: Please submit all documentation in .pdf or .dwg format. Should you have difficulty with this, please make contact as soon as is practical to discuss alternatives.

By Post: 
Please note that we strongly encourage you to submit all documentation digitally as above, as postal delays may mean that deadlines are missed. Plans submitted electronically will be processed more swiftly and in addition, AbraxysGlobal Limited and UBM EMEA are committed to sustainable practices wherever practical. With this in mind, we aim to avoid and discourage printing of documents unless absolutely necessary. For postal submissions, please use:

AbraxysGlobal Limited
Barley Mow Centre
Barley Mow Passage
LONDON
W4 4PH
United Kingdom
Tel.: +44 (0) 208 747 2045
Fax: +44 (0) 208 747 2046

IMPORTANT: Please make sure you have received your stand approval from AbraxysGlobal Limited before the 3rd November 2019 in the case of single-storey stands.

Does Fi Europe have a recommended stand builder?

GES Design & Build
Tel.: +31 (0)20 760 39 97
E-mail: [email protected]

Promotional

What is Business Matchmaking?

The most efficient way to increase your ROI at the show!

Business Matchmaking is an online portal open to visitors and exhibitors, this service allows both parties to pre-arrange mutually beneficial meetings onsite during the event with the aim of doing business. You can arrange these meetings either at your booth or at our dedicated onsite meeting area.
This service is free to use and enables our exhibitors to be matched with relevant visitors - depending on what you are looking for. Access Business Matchmaking here!

Find full details about this service in the exhibitor manual (Order forms > Business Matchmaking).
For any questions, please contact our dedicated Matchmaking team via: [email protected]

What are the Fi Innovation Awards?

The Fi Europe Innovation Awards honours professionals and companies for their ability to demonstrate and stimulate innovation in the food industry under different categories judged by our jury. All submissions have been closed on 27 September 2019. The shortlist of finalists will be announced in October followed by the winner announcement at our Fi Innovation Award ceremony on the end of the first show day.

Find full details on the awards here.

How can I promote my stand for free pre-show?

Our new exhibitor marketing program through our partner, Feathr, allows you to easily promote your participation at Fi Europe and invite your customers to visit your booth. Create email signature banners, email invitations, landing pages and much much more - a great and easy-to-use marketing tool to ensure your clients know about your presence at the show!
In your exhibitor manual, in the "What's new in 2019" Section, click on "Invite your clients with FREE personalized banners & invitations" to learn more.

If you wish to have your log-in re-sent to you, please contact [email protected] 

 

How can I promote my company onsite?

Our wide range of sponsorship opportunities cover 7 categories, which you can choose depending on your specific business objectives.
Find out more in our Sponsorship Platform here.

There are also various FREE promotional opportunities available, please see your exhibitor manual (Order forms > Free promotional opportunities).

How can I invite my clients to the show?

Invite your client to your booth at Fi Europe & Ni through personalized banners, email invitations, landing pages and much more. 
In your Exhibitor Manual, in the "What's new in 2019" Section, click on "Invite your clients with FREE personalized banners & invitations" to learn more.

If you wish to have your log-in re-sent to you, please contact [email protected] 

 

Travel & Stay

I need to arrange my accommodation. Can you support me?

Fi Europe & Ni has selected a wide range of hotels and residences with hotel services located in Paris and in close proximity to the exhibition hall.

B Network has been appointed as the official travel and accommodation company for Fi Europe & Ni 2019, offering a wide variety of services to attendees at special rates.

Book now: https://fiehotels.bnetwork.com/

How can I get to Parc des expositions Paris Nord Villepinte?

Please find full travel details here.

By car

Take the A104 motorway. Two entrances are available: one for visitors and one for exhibitors

Parking

  • Exhibitor / delivery access: via the A104 motorway, exit no. 1
  • Visitor access (P1, P2 and P3 car parks): via the A104 motorway, exit no. 2 

Rates

  • From 0 to 3h : 0,80 € / 15 min
  • Then from 3h01 to 6h : 0,70 € / 15 min
  • Then from 6h01 to 8h : 0,40€ / 15 min
  • From the 8th to the 24th hour : 20€
  • Every extra 24h : 20€

By air

From Paris Charles-de-Gaulle airport
Take the RER B, direction Saint-Rémy-lès-Chevreuse, get off at Parc des Expositions station

From Orly airport
Take the Orlyval to Antony station, then take the RER B, direction Aéroport Charles-de-Gaulle, get off at Parc des Expositions station

By public transport

  • RER: Ligne B towards Charles-de-Gaulle Airport, stop « Parc des Expositions »
  • BUS: Airport shuttles from Porte Maillot / Air France coaches / Beauvais Airport shuttles
Can you help me arrange my VISA?

We can help you with a Visa invitation letter. Please click here to visit the travel information page.