Exhibitor Resources: Your ultimate how-to-guide

Make the most of your time at Fi Europe CONNECT!

Set up your account, network with the most relevant professionals and find all content sessions!

Exhibitor Guide

✓ Your Guides - Before, During and After Event

✓ Fi Europe CONNECT - Exhibitor Webinar

✓ Checklist for exhibiting sustainably

Fi Europe CONNECT Platform

A step-by-step guide

Fi Europe CONNECT - click here to login. Use your registered Email address and password.
Forgot your password? Use the "Forgot password" on the login page.

Please log in to your account and click on your profile icon on the top right hand side of the screen.
To make the most of your experience at Fi Europe CONNECT, please fill in all the fields and upload a profile picture. 

Set up your availability to ensure you only get meeting requests for when you are free. You can do so in your profile section via "Manage my Availability". This will be displayed to you in your local timezone. Please note, you cannot select availability for the second week before 27 November, but you can, of course, still book meetings and add agenda items to your second week. You can see future (including second week) meetings or agenda items in the "my schedule" tab.

Once logged in to CONNECT, click on “Teams” on the top right hand side to access your
company profile. To make the most of your experience at Fi Europe CONNECT, please be sure to update the following:

  • Your company logo
  • A short headline
  • Company description
  • Choose the categories your business operates in to make it easier for attendees to
    find you!

Add your team members and their information so that they appear on your supplier profile. Adding more team members will allow for further networking opportunities and engagement with visitors and attending exhibitors, as it increases the amount of time your company can spend meeting new people during Fi Europe CONNECT.

To add your team members, you need to be an admin of your team. Click “Teams” on the top right and select the “Team members” tab. Please fill in the fields and save the new team member. Once invited, your colleagues will receive an e-mail to join your team. If they have not received it, you can always copy the personal invite link from the team members page and share it directly with them.

Add your products or services to your profile so that buyers can search for them in our online directory. Depending on your exhibitor package, you can upload 2, 10 or 50 products. To add your products or services, click “Teams”, select the “Products” tab and fill in all the required information.
Tip: The more information you add to your product, the easier it will be for your future clients to will find you. 

Your Marketing Tool

Tell people you’re exhibiting

Make sure that everyone knows you’re exhibiting at Fi Europe CONNECT 2020. This year we have partenered with Feathr and offer you a new invitee programme. The easy-to-use platform allows you to promote your participation. All your materials will include your logo, with the same look and feel. Login to the platform to customise your:

  • Promotional banners
  • E-mail signature banners
  • E-mail invitations
  • Landing pages


How do I start?

We will share with you your personalised link to access the platform.

If you wish to have your log-in re-sent to you, please contact [email protected]

Companies joining us:


Please note that there have been instances of companies offering event databases for sale. However, these claims are fraudulent – please refrain from interacting with these companies as this could result in your suffering financial harm. 


Connections and meetings are a core element of a successful event experience.

1. Recommendations
Our matchmaking engine uses the information you have entered on your profile when you first connected to the networking platform. It also learns from your networking behaviour on the platform and refines the recommendations as you go. The more you use it the more the recommendations become targeted.

2. Interested in you
This tab displays attendees that have shown an interest in your profile. Make a connection or chat instantly.

3. Incoming Requests
 We’ve made this as easy as possible, distilling it down to just 4 simple steps to get a calendar full of meetings: Request, Accept, Join, Rate.

4. Other Networking Opportunities
Participate in the extensive content programme, including speed networking sessions, the Fi Europe Innoavtion Awards and much more.

To enjoy all the benefits and additional functionalities of Fi Europe CONNECT, please upgrade your package. View all packages here.
To upgrade your package please get in touch with us: Alex Heuff - Head of Accounts.

Inbound leads are profiles of people that have shown interest, connected or interacted with you, your team members, company profile, your product or a session you are sponsoring. The profiles will remain on the list until you take action on them by requesting a meeting, showing interest or skipping the profile.
Please note: The inbound lead dashboard is individual for each of your team members.

The number of inbound leads is restricted per exhibitor package. To upgrade please view here.

Inbound leads cannot be exported. Take action by requesting a meeting or show interest in relevant inbound leads to create a company contact.

Contacts are attendees that made a connection or scheduled a meeting with any of your team members. These can be exported. For privacy reasons, email addresses / phone numbers are only provided for contacts that have booked a meeting via the smart calendar.

Contacts are attendees that made a connection or scheduled a meeting with any of your team members.

Attendees can use the search bar, exhibitor list, product list, event agenda, and their  recommendations to find you. Fully populate your user profile, company profile and products to ensure attendees will find you.

Take advantage of the additional visibility boosters or host an exhibitor showcase to increase your reach, find out more here.

By filling in your profile and frequently reacting to recommendations, the AI-based system is doing the work for you in finding relevant attendees that match your profile!
In case you do want to see if a specific person is also within the system, we recommend using the global search field at the top.

You can add up to 50 attendees to a meeting (including yourself). To do so, please go into the meeting and select "Add Invitee" to add more team members into the meeting.

With over 100 sessions on Fi Europe CONNECT, we have split our content into on-demand & live content.
In the Content Hub you can find all content that can be watched on-demand for free for the entire duration of Fi Europe CONNECT. Just filter based on your interests and watch! Our live sessions will be free to watch within the scheduled time indicated in the event agenda. Make sure you don't miss these as they will not be available on demand later. We recommend to download our mobile app to ensure you can attend relevant sessions on the go.

Your meeting will take place within the Fi Europe CONNECT platform and you will not be able to select or create your own meeting background.

You will be able to see the profile(s) of your meeting partner(s) and chat to all meeting participants.
During the video meeting you can also share your screen to show relevant material.
We recommend using the chat to exchange contact details as part of your meeting for easier follow-up post-event.

Please find the requirements for your browser here and the networking requirements for the video meetings here.

For any other technical issues please refer directly to the platform provider via [email protected].

Once you have accepted a meeting request, it will be sent from Fi Europe CONNECT to your email calendar. This allows you to easily navigate Fi Europe CONNECT meetings next to your other planned meetings throughout the 2 weeks.

You can add additional members into a meeting by:
1. Clicking on the meeting
2. On the right-hand side under attendees select "Add Invitee"
3. Search for the relevant attendee and send a personal message with the invite
Up to 50 users can attend a meeting.

You will need to provide your product collateral using URL links to the desired content. Should you not have the information available via URL you can look to upload this content to your Ingredients Network Profile and use these URL links to add your product collateral.

Everything you can do from your computer is possible through the app! Stay connected by downloading the Fi Europe CONNECT mobile app onto your Android or iOS phone. This allows you to attend webinars, make matches or even attend meetings while you are on the go.

In 2021, we will have year-round opportunities to connect with the F&B community from all over the world. Here’s a snapshot of what you can expect:

  • Fi Global CONNECT – a virtual event series focused on different regions, incorporating all our brands of live events, and specialised segments in the ingredients industry – plant-based & health ingredients
  • Physical 2021 event in Frankfurt – Fi Europe co-located with Hi Europe, after having been postponed to next year, will bring the industry together at Frankfurt, Germany. Learn more about exhibiting opportunities in 2021.
  • 365 Digital opportunities – Increase your brand awareness, allow the relevant audience to find you and showcase thought leadership through our digital opportunities throughout the year.