Visitor FAQ

Event Registration

Is my entrance to the event free of charge?

Attendance is FREE when pre-registering before 17 November 2017. You can register now.  If online pre-registration is not completed before 17 November, the price of the entrance ticket is €135.

How do I register for the event?

You can register for the show online HERE, finalise your registration form and upon completion, receive your unique reference number and closer to the show, your entrance badge.

Are there age restrictions for children visiting the event?

Please note that children under 18 are not allowed on the show floor, due to Health & Safety regulations


Will there be a cloakroom facility at the show?
Cloakroom facility is available for coats and luggage.
Is there wireless internet available at the exhibition?
There is WiFi available at the exhibition. Details and passwords will be available when you visit the event.
Are there catering facilities at the venue?
There are several catering facilities in the Messe Frankfurt

Online Services

Is there an overview of all exhibitors of the event?
Please go to the exhibitor list to see who is participating at Hi Europe
Is there an online floorplan available for the event?
Please contact our client services team for the latest technical floorplan
Do you have an overview of what is happening before & during the show?

Check out our Show Highlights page to see what's on during the event.

Travel & Stay

Where can I find information about visa application?

Please find information about travel & stay, including everything you need to know for your Visa application on the Travel & Stay page.

Is there an easy way to navigate to the venue?

Find directions to the venue on the Travel & Stay page

How do I reserve a hotel for the exhibition?

Please find information about hotels in close proximity to the Frankfurt Messe for discounted rates on the Travel information page.