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Fi Global CONNECT
 
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Exhibitor Resources

Your ultimate how-to-guide

We hope you’re as excited as us for this all-new virtual event: Fi Global CONNECT- Regions in the Spotlight. This 2-week event will bring together the FI Global portfolio of events together, in one virtual platform.

Learn about exhibiting opportunities
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Already registered? Log into your account
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Exhibitor Guide

For getting set up on the platform, you can watch this demo for a step-by-step guide of how to get you and your colleagues up and running on Fi Global CONNECT.

 

Fi Global CONNECT Platform

A step-by-step guide

Login and Access

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Set up your user profile

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Set up your company profile

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Upload your products

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Manage your availability

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Manage your company's Meetings and Contacts

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Networking

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Chat with your contacts

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WARNING FOR EXHIBITORS

Please note that there have been instances of companies offering event databases for sale. However, these claims are fraudulent – please refrain from interacting with these companies as this could result in your suffering financial harm. 

Exhibitors FAQ

Access & Log-in

How can I register to the event?

In your exhibitor booking confirmation you have received acess to register your team for the event. Every colleague registered within your team to the event will receive their log-in link sent via [email protected]om.

If you cannot find your booking confirmation or are not sure where to register your team, please contact us as [email protected] or chat with us here.

I am registered. How can I find my log-in details?

Once registered to the event you receive an Email from [email protected] with your login link. Please check your spam folder in case you have not yet received the Email.
You can also access the event here, type in your registered Email and use the forgot password option. A new link will be sent to your registered Email from [email protected]

How many exhibitor staff can I register under my company profile and how can I add them?

The amount of exhibitor staff you can register is dependant on the exhibitor package you have booked.

In your exhibitor booking confirmation you have received acess to register your team for the event. Every colleague registered within your team to the event will receive their log-in link sent via [email protected]

What's the benefit of registering my colleagues as exhibitors rather than visitors?

Adding exhibiting staff to your company gives them several privileges:

  • ability to see visitors in the attendee list & visitors are able to see you!
  • ability to modify company page
  • ability to answer and assign the meeting requests received
  • ability to receive and respond to company chats
  • ability to share the contacts made during the event in the company connection report

Content Session

How can I watch the content?

The content will take place during the show days. The content will be divided between on-demand content and live content. You can view all the content in the agenda.

How can I get involved with hosting webinars or other content sessions?

We have many opportunities for your company to be promoted as a knowledge partner or to host an exhibitor showcase. Please find details here or reach out to us at [email protected]

Exhibitor Package

How can I become an exhibitor?

You can find more information and the booking forms here.
See a demo of the platform here and feel free to reach out to us via [email protected] and a member of the team can arrange a call with you. 

How can I upgrade my package?

To enjoy all the benefits and additional functionalities of Fi Global CONNECT, please upgrade your package. View all packages here. To upgrade your package please get in touch with us at [email protected]

As an exhibitor, can I send invites to visitors?

Yes, as part of your exhibitor package you will be able to see, search for and connect with visitors.
We strongly encourage you to be proactive in meeting requests. Don’t wait for visitors to invite you to meet. Do your research, personalise your messages and send requests to the relevant contacts. The more you put into the event, the better the event will be.

How can I make my company stand out?

There are many ways that you can make your company more visible. Our first suggestion is to add all the relevant details in your company profile, so it is clear to attendees what you are offering. We then also advice your team members to have their profiles updated with a picture, to make it more personal and to be more approachable. Three actively search for a, and reach out to potential partners instead of waiting.

What reports/analytics are available for my company/team?

Within the Exhibitor Center of your company, you can see and export your company analytics and reports:

1) On the home tab you can see general analytics of your company including: Number of views of your company profile; Number of people who bookmarked your company; Number of contacts made; Number of confirmed meetings; Number of contacts with scoring; Average of scorings made by your members

2) Meetings Export
This export allows you to see all meetings your team has requested, received, accepted or declined. It includes general details of both your team member as well as the meeting partner. Please note that GDPR compliant contact details are only included if a meeting request has been confirmed.

3) Team's contacts export
This export allows you to see all contacts your team has made within the event. You will be  to see the GDPR compliant contact details of each connection, which team member's connection it is and lastly how the contact is rated and any comments. This report will be essentiell for your company to follow-up on any leads.
Please note: Any contacts from a team member that uses the setting to not share their contacts with the team, will not appear in this export.

We have additional exhibitor reporting included in some of our exhibitor packages. You can find more information about our Exhibitor Packages here.

General

Will the platform be open 24 hours?

As this is a global event the platform will open all day to browse, send meeting invites, consume content. We advice you to make your calander available for your personal time zone, so people know when to request meetings with you.

Can I add my meetings to my personal calendar?

Yes, from my event you can export all your meetings as an .ics file to add to your calendar app or as a PDF file.

Is there a mobile app?

Everything you can do from your computer is possible through the app! Stay connected by downloading the Fi Global CONNECT mobile app onto your Android or iOS phone. This allows you to attend webinars, make matches or even attend meetings while you are on the go.

How can I pre-test to make sure my camera and mic are working for my upcoming meetings?

Yes, the best way to test this is by connecting with a colleague on the platform, opening a chat with them and using the camera call function at the top right corner of the chat.

Networking

How do I network at Fi Global CONNECT

Connections and meetings are a core element of a successful event experience.

1. Connect, chat & video call with Attendees
Browse the attendee list, and use the filters to quickly find the most relevant attendees for you and your company. You can send connection requests and chat instantly. Once the connection request is accepted you will be able to video call through the platform outside of meeting times!

2. Incoming Requests
Visitors can reach out to you directly to connect. They will be able to send your company or your team members meeting requests. All meetings incl their status can be viewed in your Exhibitor Center under "Meetings". Please note we strongly advise you to not just wait for incoming requests but be proactive towards visitors.

3. Suggested Matches
Our matchmaking engine uses the information you have entered on your profile when registered and makes suggestions of attendees that might be relevant to you. You can find these suggestions at the top of the attendee list.

4. Other Networking Opportunities
Participate in the extensive content programme during the event where you can chat to other attendees and pose questions to the speakers

Note: Some exhibitor packages also include additional support in finding you the right attendees! See here for more information

How many people can attend a meeting?

All meetings within Fi Global CONNECT are on a 1-to-1 basis.
We are working hard to ensure you can invite a third or forth person into your meeting.

Can I reject meetings if they are not interesting for you?

Yes, if the attendee isn't a meeting partner you wish to connect with you can reject the meeting request.

Can I add my colleagues to a scheduled call?

No, currently meetings are only possible on a 1-to-1- basis. We are working hard to ensure you can invite a third or forth person into your meeting.

Do I get the contact details of the peope I have connected with?

Yes, you will be able to see the contact details of the attendee once you are a connection. A connection is made by sending a connection request and your counter-part accepting it.

Can attendees also send a meeting request to my company?

Yes, attendees can directly send meeting requests to your company instead of solely a company team member. Please ensure to check your incoming meetings in your Exhibitor Center and assign a team member to them.

Upcoming Events

Fi India & Hi
New Delhi, India
20 - 22 Oct 2021

Hi Japan
Tokyo, Japan
06 - 08 Oct 2021

Hi Korea co-located with CPhI Korea
Seoul, South Korea
11 - 13 Oct 2021

See all upcoming events

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