Visitor FAQ

Our new Online Event Platform offer a community to you to access into ASEAN’s food and beverage industry. We provide an AI-powered platform for you to source products, connect, and do business with professional exhibitors.

Benefits for Visitors:

  • View profiles of companies, products, speakers
  • Interact with exhibitors through in-platform meetings and messaging
  • Favorite companies, products and people for easy reference
  • Participate and interact in sessions
  • Access your digital badge for easy access to the event
  • Navigate the show floor using the Onsite Floorplan

Frequently Asked Questions

Accessing the Online Platform

Step 1: You will receive an email from [email protected] with your username and activation link to enter the Fi Asia Online Event Platform

Step 2: Once you’ve clicked on the activation link, you will be asked to create your password

Step 3: Log in and start enjoying the platform!

Please contact our Fi Asia conscious team during 09.00 – 18.00 hrs. (GMT+7), and we will be happy to help. You can reach Ms. Sujjarluck
through e- mail: [email protected]

My Profile

Once you login to your profile, you’ll be able to add information to your profile. Your name, company and job title will be included automatically from your registration. You can also upload a personal profile picture. We highly recommend choosing the product categories you’re interested in for the virtual event, to allow for effective networking.


Once logged in, you can access your badge via the desktop or mobile app. On the desktop you can find it under Profile and in the mobile app you can find it on the home screen. 

Please note that the Print badge functionality is only available for the in-person event.


The Attendee List will go live on 13 June. You can view the attendee list from your dashboard. From this point, you will be able
to contact attendees and arrange meetings either online or in-person event.

The online event will run Mon-Fri from 06:00-22:00 GMT +7. You do not need to be available for the whole duration, this is to cater for the various time zones of attendees. Please make sure to update your agenda with the times that you are available.

Messaging & Meetings

If you would like to message, you can either click on their company profile, product page or click on the messages at their contact
card to see the messaging option.

To send a meeting invite, you can either click on their profile, or click on the calendar icon on their contact card to pre-schedule a meeting.

You can send an unlimited number of meeting requests.

Go to My Profile tab and then My Meetings, and within this tab you will be able to see the status of all your meetings.

Platform Features

Yes! All webinars are available to all registrants via our virtual event platform. For any content taking place on-site, this will be captured and made available after the in-person event via the online platform. You can take a look at all that the agenda has to offer via the ‘Agenda’ tab.


Yes, you will be able to see who has viewed your profile on your dashboard. 

Event Registration

The event is free of charge. You can register here here.

Registrations can only be done online. You can register for a ticket here.

Children under 18 years are not allowed on the show floor.


Yes, we provide a cloakroom facility at the registration area.

The logistics of the event are still being finalised. This information will be available soon.

Yes, there are catering facilities available near the venue.

Online Services

The list of all exhibitors is available here.

Yes, you can request for the floor plan here.

You can find out about what everything is going on at the show under our 'Show Highlights' tab.

Travel & Stay

You can find information about visa applications here.

Please see here the various routes to get to the venue.

You can find a list of all the hotels close to the venue here.